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Melbourne is one of the most accessible cities in Australia with many services and facilities designed to support people with disabilities. Here’s what you need to know:

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💻 Commute & Accommodation

The Intern Group’s affiliated accommodation is located very close to the city centre with a tram stop right in front of it, making commuting easier for you.

It also comes with an accessible option (single or queen bed). Feel free to inform the Admissions team of your requirements from the get-go.

Alternatively, if your host organisation is further away, our team is also able to assist with finding housing close to your company.

Be assured that your needs are our priority!

🚃 Public Transport

Melbourne’s public transport system and city design include a range of accessibility features for people with physical, visual and hearing impairments.

Trains & Trams

• Mobility access
  • Most stations have lifts, ramps and tactile ground markings to guide wheelchair users and people with low vision.
  • Low-floor trams are available on many routes. Check the PTV (Public Transport Victoria) app for real-time info.
• Visual impairment support
  • Tactile indicators on platforms and crossings.
  • Audible announcements on trains and at major stations.
  • Digital displays inside trains and trams showing the next stop.
• Hearing impairment support
  • Visual displays at stations and onboard trams/trains show arrival and disruption information.
  • Staff are trained to provide written or visual assistance when requested.

Buses

• All metropolitan buses are wheelchair-accessible with low floors and ramps.
• Audio announcements on some routes announce major stops.
• Visual signage shows route number and destination clearly on the front of buses.

Accessible Taxis & Rideshare

• Wheelchair Accessible Taxis (WATs) can be booked through 13 CABS or Silver Top.
• Uber offers Uber Assist, with drivers trained to help passengers with mobility needs.
• For passengers who are deaf/hard of hearing, rideshare apps allow text-based communication with drivers.